A letter acknowledging an overdue payment is a formal letter written to inform an individual that the payment made by him was received. It includes details that it was received after it being past its due date. Also, the date and time of the company receiving the amount are given in the letter. Such letters are basically acknowledgment letters that let the person know there has been no confusion or mix-up with the overdue payment.
Such letters may also attempt to make the person understand that letting payments turn overdue is not right. This is because overdue payments put the company in a loss and also wastes the companY’S and the person’s time. This may primarily be written if the customer’s behavior in this fashion is habitual. Sometimes, the acknowledgment for overdue payment letter is accompanied by necessary orientation documentation that will be required for further assistance. The letter may conclude requesting the client to make payments on time in the future.
Tips To Write A Letter Of Acknowledgment For Payment Of Overdue Balance
Always understand that unless it’s a habit with the customer, there can always have been some emergency that might have thwarted the individual from paying the money. Therefore, be compassionate and make it clear to the customer that you understand.
At the same time, try to make the customer understand that this isn’t the way in which a company is run and that sometimes even the customers have some duties which they have to accomplish—of which paying up on time is one.
The letter must contain all details of the customers account to avoid confusions.
The letter must end on a positive note encouraging the customer to make payments on time.
Template
Use our free Letter of acknowledgment for payment of overdue balance to help you get started.
From,
__________
__________
__________
__________
Date: _____ (Date on Which Letter is Written)
To,
__________
__________
__________
__________
Subject: Overdue Balance Payment Acknowledgement for Account _____________ (What is the Account Number for Which Payment Has Been Received)
Dear _____(Sir or Madam),
Thank you for the payment of ______________ (What is the Amount Received) which was overdue for last month. Please make sure to make the payment during the 1st week of every month to avoid fines and other penalties.We have now removed all the restrictions from your account and you can continue with your transactions.
Please understand that to maintain the account you have to make payment as stated. If we don’t receive a payment or if the same is repeated, we will be forced to block your account as per the contract and you will not be able to make any further transactions.
We trust that this will be taken care of and we can serve you better without any difficulty.
We appreciate your business. If you have any queries or require further information. please call our customer care number at ____________ (What is the Customer Care Number of Your Business).
We look forward to serving you again.
Thanking You,
Yours truly,
__________
Name and Signature.
Sample Letter
The following is an acknowledgment for payment of overdue balance.
From,
Y Bank,
Chennai.
July 20, 2002.
To,
Abigail Mathew,
Galaxy Apartments,
Crossroad, Chennai.
Subject: Payment received
Dear Ms. Abigail Mathew,
You will be pleased to know that your monthly payment of Rs. 8,000 has successfully reached your account in our bank and that the proceedings on your account are now being carried out regularly as before. However, you must realize that the date for payment was 7th of July and not the 18th of July. This delay in payment has caused the company some inconvenience, and therefore we request you to kindly refrain from paying up at the last minute or after in the future.
We understand that there may have been a problem or any other circumstances. However, a pattern has been noted wherein money under your name always enters the account late. Such habitual lateness is against our company policy and if this goes on we will be forced to terminate your account in our company.
We are sorry for any inconvenience caused from our part. Kindly take care of your dates and payments in the future,
Regards,
Accounts Officer,
Y Bank.
Email Format
The following is the Email Format to be followed for a Letter of acknowledgment for payment of overdue balance.
To: name@email.com
From: name@ybank.com
SUBJECT: Overdue Balance Payment Acknowledgement for Account 66501.
Dear _____(Sir or Madam),
Thank you for the payment of ______________ (What is the Amount Received) which was overdue for last month. Please make sure to make the payment during the 1st week of every month to avoid fines and other penalties. We have now removed all the penalties from your account and you can continue with your transactions.
Please understand that to maintain the account you have to make payment as stated. If we don’t receive a payment or if the same is repeated, we will be forced to block your account as per the contract, and you will not be able to make any further transactions.
We trust that this will be taken care of and we can serve you better without any difficulty.
We appreciate your business. If you have any queries or require further information. please call our customer care number at ____________ (What is the Customer Care Number of Your Business).
We look forward to serving you again.
Thanking You,
Yours truly,
__________
Name and Signature.
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