Wednesday, January 30, 2019

Complaint letter - 1

Defective product : 

Dear sir,

I had bought the ZZZ Baking Product, order no:1111 on 2nd november. I received today a package in response to my order for the set of leather-bound luggage advertised by you in the last Sunday's times. As soon as I opened the package, I noticed that luggage had been seriously damaged.

Will you please see that this case is picked up and replaced? If a duplicate case is not available, please arrange to have the entire set picked up and the cost credited to my account. I am enclosing a copy of the Receipt to help you initiate immediate action.

Very truly yours,
(your name)

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About intermittent power supply :

Dear sir,

I have been living in this area since 2004. For the past two months, there are frequent shutdowns. I am preparing for the Board examination. The intermittent power supply disturbs the preparation for the examination. I request you to look into this issue and ensure steady supply for power in the larger interest of students.

Yours faithfully,
(your name)

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Client complaint about product : 

Dear sir,

Many of our customers have been complaining about your roller-ball pens. they are clearly not giving satisfaction, and we have had to refund the purchase price on many of them. Pens received before were satisfactory and we had no complaints from customers.

Please check to see if there was an error in the making of these pens. We suggest that you check also to see if they are being packed with adequate protection.

Yours very truly,
(your name)

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To ungrateful colleague : 


Dear John,

I am frankly embarrassed to ask, but I know it must have slipped your mind. When I lent you 2000$ last month, you said you would return it after the week-end. will you please send your person with it today?

As ever,
(your name)

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Billing complaint : 

Dear sir,

I cannot understand why there are so many mistakes in our billing recently. Is there any way this situation can be corrected?

I am sure you will agree that a little more care and accuracy on the part of your accounting department will benefit both of us.

Sincerely yours
(your name)

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For undelivered money order : 

Dear sir,

this is to bring to your kind notice that I had sent a money order worth 1000$ to Mr. John on 7th March. The payee has informed me that, the money order has not been delivered till yesterday.

I, therefore, request you to please personally look into the matter and do the needful by return post.

ours faithfully
(your name)

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